For-profit

The Friendly Home

303 Rhodes Avenue, Woonsocket, RI 02895

(401) 769-7220

Compare nursing homes in Woonsocket

1CMS overall rating · out of 5

At a glance

CMS data snapshot: 2026-08-01 · Sources and limitations
1 of 5Overall
1 of 5Health inspections
3 of 5Staffing
2 of 5Resident quality
OwnershipFor profit - Limited Liability companyCertified beds126
Estimated occupancy88.3%Latest inspection2025-12-19

County and Rhode Island comparison

Navy: facility · Teal: county · Gray: Rhode Island
Overall rating
Facility: 1 of 5
worse
Health-inspection score
Facility: 188.5 points
worse
Total nurse staffing
Facility: 3.66 hours/day
similar
RN staffing
Facility: 0.51 hours/day
worse
Staff turnover
Facility: 51.9%
worse
Latest health deficiencies
Facility: 13 deficiencies
worse
View data table
MetricFacilityCountyRhode Island
Overall rating1 of 52 of 53 of 5
Health-inspection score188.5 points77.3 points75.9 points
Total nurse staffing3.66 hours/day3.64 hours/day3.58 hours/day
RN staffing0.51 hours/day0.66 hours/day0.72 hours/day
Staff turnover51.9%36.5%39.3%
Latest health deficiencies13 deficiencies7 deficiencies7 deficiencies

Comparisons describe CMS data; they are not recommendations.

Inspection history

2025-12-19
13 deficiencies
Highest severity: G

Immediate-jeopardy citations: 0

F692 · Severity G

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F658 · Severity E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · Complaint citation, Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F684 · Severity E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F699 · Severity E

Provide care or services that was trauma informed and/or culturally competent.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F756 · Severity E

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F757 · Severity E

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F760 · Severity E

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F773 · Severity E

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Administration Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F842 · Severity E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F881 · Severity E

Implement a program that monitors antibiotic use.

Infection Control Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F690 · Severity D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18

F740 · Severity D

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2026-01-18
2024-10-04
13 deficiencies
Highest severity: F

Immediate-jeopardy citations: 0

F726 · Severity F

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03

F812 · Severity F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03

F838 · Severity F

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Administration Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03

F684 · Severity E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03

F658 · Severity D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03

F686 · Severity D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03

F694 · Severity D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03

F880 · Severity D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-11-03
2023-10-30
12 deficiencies
Highest severity: J

Immediate-jeopardy citations: 1

F684 · Severity J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

F690 · Severity G

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

F921 · Severity F

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

F711 · Severity E

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Nursing and Physician Services Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

F880 · Severity E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

F686 · Severity D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

F757 · Severity D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

F777 · Severity D

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Administration Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-28

Staffing composition

2.44 hours/dayNurse aide
0.72 hours/dayLPN
0.51 hours/dayRN
Total staffing
3.66 hours/day
County median
3.64 hours/day
Rhode Island median
3.58 hours/day
Weekend total
3.23 hours/day
Staff turnover
51.9%
RN turnover
30.8%

Reported averages, not a real-time staffing schedule.

Resident outcomes

Lower is generally better

Hospitalizations

1.9 per 1,000 daysworseRhode Island: 1.5 per 1,000 days · County: 1.3 per 1,000 days
20250101-20251231

Emergency-department visits

1.5 per 1,000 daysbetterRhode Island: 1.6 per 1,000 days · County: 1.4 per 1,000 days
20250101-20251231

Falls with major injury

3.4%similarRhode Island: 3.3% · County: 3.3%
2025Q2-2026Q1

Pressure ulcers

5.6%worseRhode Island: 4.2% · County: 4.3%
2025Q2-2026Q1

Urinary tract infections

3.1%worseRhode Island: 2.0% · County: 1.7%
2025Q2-2026Q1

Antipsychotic medication use

26.0%worseRhode Island: 22.3% · County: 23.2%
2025Q2-2026Q1

These group measures do not predict an individual resident’s experience.

Questions to ask

Use these prompts during a tour or phone call
  1. What changes were made after inspectors reported actual harm during the 2025-12-19 inspection?

    Suggested because of: latest actual harm
  2. How many RNs are typically on site during days, nights, and weekends?

    Suggested because of: rn staffing
  3. What is driving staff turnover, and what is being done to retain nurses and aides?

    Suggested because of: staff turnover
  4. How does the care team prevent and treat pressure injuries?

    Suggested because of: pressure ulcers
  5. How are antipsychotic medications reviewed, reduced when appropriate, and discussed with families?

    Suggested because of: antipsychotic use

Facility Details

Certified beds
126
Average daily residents
111.3
Ownership
For profit - Limited Liability company
Provider type
Medicare and Medicaid
In hospital
No
Date certified
1979-06-01
CCN
415044

Staffing Data

Reported measureValue
Nurse aide hours2.43567
Lpn hours0.71553
Rn hours0.50563
Reported total hours3.65684
Weekend total hours3.22936
Weekend rn hours0.34366
Adjusted total hours3.69658
Total turnover percent51.9
Rn turnover percent30.8
Administrators left0

Hours are per resident per day; turnover values are percentages. Missing values are not zero.

Penalties & Enforcement

$107,709.00Total fines
4Number of fines
0Payment denials
DateTypeAmount
2025-12-19Fine$65,340.00
2023-10-30Fine$11,183.00
2023-10-30Fine$15,593.00
2023-10-30Fine$15,593.00

Totals reflect the supplied CMS records, not a lifetime total.

Citations

13Health citations
1Fire safety citations

Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.

Serious Deficiencies

RI counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.

6

2025-12-19 · G

Provide enough food/fluids to maintain a resident's health.

2025-08-06 · J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-12-11 · J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-12-11 · J

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

2023-10-30 · J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-10-30 · G

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Ownership & Operators

NameRoleShare
GELLIS, LOUIS5% OR GREATER DIRECT OWNERSHIP INTEREST100%
OPTIMUMBANK5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
GIRACH, ALTAFCONTRACTED MANAGING EMPLOYEENOT APPLICABLE
POLLACK, JOSEPHCONTRACTED MANAGING EMPLOYEENOT APPLICABLE
BOUCHARD, LINDSEYW-2 MANAGING EMPLOYEENOT APPLICABLE
GELLIS, LOUISCORPORATE OFFICERNOT APPLICABLE
POLLACK, JOSEPHCORPORATE OFFICERNOT APPLICABLE

Helpful resources

Educational information, not medical or legal advice. Data & methodology