F658 · Severity D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2025-10-21At a glance
CMS data snapshot: 2026-08-01 · Sources and limitations
| Ownership | For profit - Corporation | Certified beds | 156 |
|---|---|---|---|
| Estimated occupancy | 95.1% | Latest inspection | 2025-09-25 |
County and Rhode Island comparison
Navy: facility · Teal: county · Gray: Rhode Island
Overall rating
Facility: 5 of 5
Health-inspection score
Facility: 43.8 points
Total nurse staffing
Facility: 4.10 hours/day
RN staffing
Facility: 0.75 hours/day
Staff turnover
Facility: 27.0%
Latest health deficiencies
Facility: 3 deficiencies
View data table
| Metric | Facility | County | Rhode Island |
|---|---|---|---|
| Overall rating | 5 of 5 | 2 of 5 | 3 of 5 |
| Health-inspection score | 43.8 points | 77.3 points | 75.9 points |
| Total nurse staffing | 4.10 hours/day | 3.64 hours/day | 3.58 hours/day |
| RN staffing | 0.75 hours/day | 0.66 hours/day | 0.72 hours/day |
| Staff turnover | 27.0% | 36.5% | 39.3% |
| Latest health deficiencies | 3 deficiencies | 7 deficiencies | 7 deficiencies |
Comparisons describe CMS data; they are not recommendations.
Inspection history
2025-09-25
3 deficiencies
Highest severity: D
Immediate-jeopardy citations: 0
F757 · Severity D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2025-10-212024-09-20
7 deficiencies
Highest severity: F
Immediate-jeopardy citations: 0
F812 · Severity F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-10-20F658 · Severity E
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-10-20F755 · Severity D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-10-20F761 · Severity D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Complaint citation, Standard survey citation · Deficient, Provider has date of correction 2024-10-20F805 · Severity D
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-10-20F880 · Severity D
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2024-10-202023-10-05
13 deficiencies
Highest severity: F
Immediate-jeopardy citations: 0
F812 · Severity F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F658 · Severity E
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F842 · Severity E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F604 · Severity D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F657 · Severity D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F679 · Severity D
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F684 · Severity D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F689 · Severity D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F694 · Severity D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04F880 · Severity D
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Standard survey citation · Deficient, Provider has date of correction 2023-11-04Staffing composition
2.99 hours/dayNurse aide
0.36 hours/dayLPN
0.75 hours/dayRN
- Total staffing
- 4.10 hours/day
- County median
- 3.64 hours/day
- Rhode Island median
- 3.58 hours/day
- Weekend total
- 3.71 hours/day
- Staff turnover
- 27.0%
- RN turnover
- 13.0%
Reported averages, not a real-time staffing schedule.
Resident outcomes
Lower is generally better
Hospitalizations
1.0 per 1,000 daysbetterRhode Island: 1.5 per 1,000 days · County: 1.3 per 1,000 days20250101-20251231
Emergency-department visits
0.3 per 1,000 daysbetterRhode Island: 1.6 per 1,000 days · County: 1.4 per 1,000 days20250101-20251231
Falls with major injury
5.5%worseRhode Island: 3.3% · County: 3.3%2025Q2-2026Q1
Pressure ulcers
2.4%betterRhode Island: 4.2% · County: 4.3%2025Q2-2026Q1
Urinary tract infections
3.5%worseRhode Island: 2.0% · County: 1.7%2025Q2-2026Q1
Antipsychotic medication use
22.5%similarRhode Island: 22.3% · County: 23.2%2025Q2-2026Q1
These group measures do not predict an individual resident’s experience.
Questions to ask
Use these prompts during a tour or phone call
What fall-prevention program is used, and how are families notified after a fall?
Suggested because of: falls major injuryWhat operational changes followed the facility's most recent penalty?
Suggested because of: penaltiesHow will the care plan be developed, reviewed, and shared with our family?
Suggested because of: general care planning
Facility Details
- County
- Providence County
- Certified beds
- 156
- Average daily residents
- 148.4
- Ownership
- For profit - Corporation
- Provider type
- Medicare and Medicaid
- In hospital
- No
- Date certified
- 1970-08-24
- CCN
- 415032
Staffing Data
| Reported measure | Value |
|---|---|
| Nurse aide hours | 2.98557 |
| Lpn hours | 0.36035 |
| Rn hours | 0.75183 |
| Reported total hours | 4.09776 |
| Weekend total hours | 3.71372 |
| Weekend rn hours | 0.49298 |
| Adjusted total hours | 4.95382 |
| Total turnover percent | 27 |
| Rn turnover percent | 13 |
| Administrators left | 0 |
Hours are per resident per day; turnover values are percentages. Missing values are not zero.
Penalties & Enforcement
$14,433.00Total fines
1Number of fines
0Payment denials
| Date | Type | Amount |
|---|---|---|
| 2024-03-01 | Fine | $14,433.00 |
Totals reflect the supplied CMS records, not a lifetime total.
Citations
3Health citations
0Fire safety citations
Health counts describe the latest rating cycle. Fire counts cover supplied fire-safety records.
Serious Deficiencies
RI counts scope/severity G–L as serious deficiencies. Immediate jeopardy is J–L; these are not interchangeable.
1
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operators
| Name | Role | Share |
|---|---|---|
| WHIPPLE, THOMAS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 32% |
| PEZZELLI WHIPPLE, SUSAN | CORPORATE DIRECTOR | NOT APPLICABLE |
| WHIPPLE, THOMAS | CORPORATE DIRECTOR | NOT APPLICABLE |
| MARANDOLA, SUSAN | CORPORATE OFFICER | NOT APPLICABLE |
| PEZZELLI WHIPPLE, SUSAN | CORPORATE OFFICER | NOT APPLICABLE |
| WHIPPLE, THOMAS | CORPORATE OFFICER | NOT APPLICABLE |
| FONTAINE, LYNNE | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| KRUSZ, STEPHANIE | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| PEZZELLI WHIPPLE, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE |
| KRUSZ, STEPHANIE | ADP OF THE SNF | NOT APPLICABLE |
| MARANDOLA, SUSAN | ADP OF THE SNF | NOT APPLICABLE |
| PEZZELLI WHIPPLE, SUSAN | ADP OF THE SNF | NOT APPLICABLE |
| PEZZELLI, LISA | ADP OF THE SNF | NOT APPLICABLE |
| UNDEN, JESSICA | ADP OF THE SNF | NOT APPLICABLE |
| WHIPPLE, THOMAS | ADP OF THE SNF | NOT APPLICABLE |
Helpful resources
Educational information, not medical or legal advice. Data & methodology